What do I do if I can't get the book pickup locker to open?

In most cases this is caused by holding the QR code too close to the scanner. Keep trying again a little further away until the scanner detects your QR code and a locker opens.

You may also use the lighted keypad to the right of the scanner to open your locker. To do so, use the 7-digit number listed below the QR code in this email. This number is also the Institution ID number found on the front of your WildCard and is your permanent access number for the lockers. To use the keypad, press [#][number][#], e.g. #1234567#.

If you continue to have problems, please contact Law IT at 312-503-7000 between the hours of 9 am – 5 pm, Monday – Friday for assistance.

Updated: Jun 14, 2021