You can request a refund for a failed print job through the Northwestern Print web portal at: https://print.northwestern.edu/. A University Libraries staff member will respond to your request within 1 business day. Refunds are provided in the form of a credit to your Northwestern Print balance. Funds cannot be added back to a student’s Cat Cash account. For more information see Northwestern Print: Requesting a Refund for Student Printing.
NUPrint
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Requesting a NUPrint Refund
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Updated: Jul 29, 2025